Leadership
More than 10 years of Global Leadership experience including managing virtual teams around the world, Project Management, Vendor Management, and Client Management.
Project
Management
Project Management experience with various High Profile, Multi-Million Dollars IT Project Value.
Network
More than 10 years of Data Network LAN & WAN, Wireless, VoIP, Cabling, Load Balancers, Web Proxy, Optical Transmission.
Business Management
More than 4 years of Managing Business, building up start-ups, developing business partners and business strategies.
Security
Network Firewall (PIX, ASA, Palo Alto, CheckPoint, Juniper), Antivirus (Symantec End Point, Trend Micro), Email and Internet Security (Surf Control, Websense, Iron port)
Server
Windows server installation and administration, DHCP, DNS, Virtualization (VMware), Network- Attached-Storage.
Web Design
Content Management (WordPress, Joomla), Web language (HTML, CSS, JavaScript), Graphics Editor (Photoshop, GIMP, Paint.net), Web Editor (Dreamweaver, FrontPage)
Database
Reporting
Crystal Reports, Report Scheduler, Business Objects, PL/SQL
Conferencing
System
Voice Gateways (Avaya, Cisco), IVRS (Avaya), Voice Logger (Nice, Racal, Verint), Message-on-Hold
Call Centers
Experienced in end to end implementation and deployment of Call Centers and Service Desks which includes, Business Processes, ITSM processes, Infra setup, Telephony, Staff Trainings, etc.